Refund policy
1. Returns
-
You may return most new, unused, and unopened items within 30 days of delivery for a full refund.
-
Items must be in their original packaging with all tags, labels, or accessories included.
2. Non-Returnable Items
-
Personalized/customized products
-
Digital downloads or e-products
-
Items marked “Final Sale”
3. Refunds
-
Once your return is received and inspected, we’ll notify you.
-
Approved refunds will be issued back to your original payment method within 5–7 business days.
-
Shipping costs are non-refundable (unless the error was ours—wrong item, damaged, defective).
4. Exchanges
-
Exchanges are only offered if the item is defective or damaged upon arrival.
-
For a different size/color, please return your item and place a new order.
5. Return Shipping
-
Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.
-
We recommend using a trackable shipping service or purchasing shipping insurance.
6. Questions or Issues
Email us at store@blabsociety.com with your order number and details, and we’ll help you out.